The Search for Smarter Shopping Continues: New Consumer Shopping Research Unveils Product Content Gaps

Hot on the heels of the 2024 holiday shopping season, we wanted to gauge how consumers felt about their online shopping experiences. The results included a few surprises.

Ahead of eTail Palm Springs, an event that brings together digital and e-commerce leaders, Lily AI announced the release of our consumer shopping survey.

Check out the infographic below for a quick summary. You can also find the full report available for download!

 

The Search for Smarter Shopping: The Power of Product Content

See the hot new findings from a consumer shopping survey conducted by Lily AI in January 2025, conducted on the heels of the 2024 holiday shopping season, to assess consumer sentiment and preferences towards online search and discovery.
Download the Full Report